SHIPPING AND RETURNS

ALL SHIPMENTS ARE FULLFILLED WITH A TRACKING NUMBER TO FOLLOW YOUR PACKAGE ONLINE.

YOUR ORDER WILL BE DISPATCHED WITHIN 1-2 BUSINESS DAYS FROM THE DAY THE ORDER IS PLACED.
WHEN YOU YOUR ORDER IS DISPATCHED, YOU WILL RECIEVE A SHIPPING CONFIRMATION EMAIL.
PLEASE BE AWARE THAT ALL SHIPPING OUTSIDE OF EUROPE MAY BE SUBJECT TO INTERNATIONAL CUSTOMS FEE’S AT
THE RECEIVERS EXPENSE. ALL CUSTOMERS AGREE TO PAY IN FULL FOR ALL ITEMS BEFORE SHIPMENT IS RECEIVED.

ALL ORDERS WITHIN EUROPE ARE SHIPPED FROM DENMARK, COPENHAGEN VIA POSTNORD/POSTDANMARK AND
OUTSIDE EUROPE ORDERS ARE SHIPPED VIA POSTNORD/POSTDANMARK OR UPS. IF UPS USED THE ORDER WILL BE
EXPRESS AND THE DELIVERY TIME WILL BE FASTER THAN EXPECTED, MOSTLY 2 BUSINESS DAYS.
DANISH ORDERS WILL BE DELIVERED WITHIN 1-2 DAYS FROM THE DAY YOU RECIEVE SHIPPING CONFIRMATION.
EUROPE ORDERS WILL BE DELIVERED WITHIN 4-6 DAYS FROM THE DAY YOU RECIEVE SHIPPING CONFIRMATION.
OUTSIDE EUROPE WILL BE DELIVERED WITHIN 6-9 DAYS FROM THE DAY YOU RECIEVE SHIPPING CONFIRMATION.
EXPRESS OUTSIDE EUROPE WILL BE DELIVERED WITHIN 2-3 DAYS FROM THE DAY YOU RECIEVE SHIPPING CONFIRMATION.

SOME DELAYS MAY OCCUR DURING BUSY PERIODS, PUBLIC HOLIDYS AND SEVERE WEATHER CONDITIONS.

REFUND AND EXCHANGES ARE PERMITTED WITHIN 14 DAYS OF DELIVERY.

EXCHANGES ONLY WITHIN 14 DAYS OF RECIEVEMENT. ONLY 1 EXCHANGE IS PERMITTED. AFTER THE EXCHANGE ALL SALES FINAL.
ALL GARMENTS MUST BE IN ORIGINAL CONDITION.

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE
NON-REFUNDABLE. 

TO REQUEST EXCHANGE OR REFUND, WE REQUIRE AN EMAIL WITH WHAT YOU PURCHASED, ORDER #, ITEM RECEIVED, AND ITEM
YOU WANT TO EXCHANGE FOR. IF YOU WANT FULL REFUND WE REQUIRE ITEM RETURNED IN PERFECT CONDITION AND ORIGINAL
PACKAGING

IF YOU NEED TO EXCHANGE THE ITEM OR FULL REFUND, SEND US AN EMAIL DIRECTLY AT SHOP@OJARDORF.COM OR GO TO THE
CONTACT FORM SHOWED IN THE NAVIGATION.